FREQUENTLY ASKED QUESTIONS

Can I take my pet?

– We love pets but they are not allowed aboard the train.

Can I buy one way ride?

– We do not sell one-way tickets, but you can use the outbound and return tickets on two different dates with a maximum validity of one month. To validate them please call +57 601 3161300 in order to reserve seats and dates, or you can do it directly at our ticket offices before boarding the train.

Does my little child pay?

– Children in arms under 3 years old do not pay.

Where can I board the train?

– You can board the train at:

Down town Bogota – Sabana Train Station: Calle 13 No. 18-24.

North of Bogota – Usaquen Train Station: 9 Avenue No. 110-08.

Can I reserve the seats?

– No, we don’t make reservations but you can buy the train tickets online at www.turistren.com.co by clicking on the buy tab, you will be directed automatically to the page of Tuboleta where you will be guided throughout the purchasing process, you can claim the tickets at any of the points of Tuboleta or at any of our two train stations.